The Nations 3rd largest wireless provider, T-Mobile’s COO (Chief Operating Officer), stated that T-Mobile has been mainly focused on its previously discussed deal of selling itself to AT&T, but now that is not happening, they are shifting focus to appreciating their customers. “Every single customer matters,” said Jim Alling, COO, according to FierceWireless.
T-Mobile Customers In Line
“That is most important thing we have to rekindle. And we are on our way,” says Alling. T-Mobile is continuing to lose customers even after it’s extremely affordable price point. T-Mobile is by far nowhere near the data speeds of its competitors, but is one of the few providers still offering unlimited 4g data.
Even though T-Mobile is expected to roll out its next generation data network next year, we believe that they are on the downfall. Their has been only rumors that T-Mobile will be offering the iPhone, but until the iPhone is officially announced, T-Mobile will be desperately fighting to keep customers. Verizon Wireless is the industry leading wireless company with over 109 million subscribers. AT&T comes in 2nd with over 103 million, Sprint 3rd, with 55 million, and T-Mobile with 33 million according to FierceWireless .
Are you currently on T-Mobile’s network? If so, let us know what you think about their customer service and would you jump service to someone else if you had the chance?
I love T-mobile. They have great service in my area, unlimited 4g data and I got a samsung galaxy note 2, awesome phone!!!! I was with straight talk for 2 years, I did save money but it was lousy service. I am very happy
If your in a area with T-Mobile that has good coverage, than you will be ok as your getting a great price on service and unlimited data. I hope Tmobile does merge with MetroPCS so they will upgrade their coverage. What phone do you have?